Has WhatsApp introduced ads?
After years of speculation and internal debate, WhatsApp is officially introducing advertisements — a significant shift for the world’s most popular messaging app, which has long maintained an ad-free stance. The announcement was made via the platform’s official X (formerly Twitter) account, confirming that ads will begin appearing in the Updates tab, the section that hosts Status and Channels.
This change signals Meta’s most aggressive attempt yet to monetize WhatsApp, a service it acquired in 2014 for $19 billion and has since kept largely ad-free in contrast to Facebook and Instagram.
“We’re making some additions to the Updates tab… Find personalized content, easily connect with businesses, and learn more about them via ads in Status,” WhatsApp posted on X.

Ads in WhatsApp? Yes — But Not Where You Think
Crucially, WhatsApp insists that ads will not appear in personal chats. Conversations, calls, and group messages remain end-to-end encrypted and unaffected. Instead, advertisements will be woven into Status updates — similar to Instagram Stories — and into promoted Channels that users already follow or might be interested in discovering.
“Nothing is changing about your personal chats — you won’t see any ads there,” the post reassured users. “Your personal calls and messages are end-to-end encrypted and can’t be used to show you ads.”
By introducing ads exclusively in the Updates section, WhatsApp aims to strike a balance between monetization and maintaining the platform’s core user experience, one built on speed, privacy, and simplicity.
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What’s New? Subscriptions, Promotions, and Personalised Discovery
The new rollout isn’t just about ads. It’s also the beginning of a creator economy within WhatsApp:
- Channel Subscriptions: Users can now subscribe to select Channels for exclusive content, allowing creators to generate direct income from followers. This model resembles paid Substacks or Patreon, and Meta says no revenue will be taken from creators, at least for now.
- Promoted Channels: Channel owners, including businesses, influencers, and organizations, can now pay to promote their Channels, making it easier for users to discover new topics and voices within the app.
- Targeted Discovery: Ads and promotions will be personalized, but WhatsApp stresses that they’ll be based on general information, such as your country, language, and the channels you follow, not your private conversations or phone number.
Meta has reiterated that these changes will help users “connect with businesses both big and small” — another strategic move to integrate commerce into the WhatsApp experience, especially in emerging markets like India, Brazil, and parts of Africa where WhatsApp dominates.


A Fundamental Shift for WhatsApp — And Meta
Since its inception, WhatsApp has resisted ads. Its founders, Jan Koum and Brian Acton, were staunchly against ad-based business models. But with both no longer at the company and Meta under increasing pressure to diversify revenue, the move was likely inevitable.
Meta has gradually been commercializing WhatsApp through business messaging tools and click-to-chat ads from Facebook and Instagram. This latest step goes further, transforming WhatsApp into a hybrid platform: part messenger, part social feed, part storefront.
According to sources within Meta, the Updates tab was seen as the safest place to start — a space that doesn’t interfere with core messaging. Still, the decision has already sparked concerns among privacy advocates who fear this could lead to more invasive data practices in the future.
What to Expect Next?
WhatsApp has not yet given a specific date for the global rollout of ads, but the updates are expected to roll out “in the coming months.”
Here’s what users can expect:
- More promoted content in the Status and Channels feed, especially from brands and public figures.
- Opportunities for creators to monetize content through subscriptions.
- Businesses are gaining tools to drive sales and customer engagement directly inside the app.
- Potential future integrations with Meta AI to help businesses optimize their ads and grow followers.
So far, there are no indications that WhatsApp will introduce ads inside chat lists or within one-on-one conversations — a move that would almost certainly trigger widespread backlash.
Is This the Beginning of the End for an Ad-Free WhatsApp?
Meta is betting that it can introduce ads in a way that feels natural — and, more importantly, doesn’t provoke a user exodus. But WhatsApp’s user base has shown resistance before. In 2021, a change to its privacy policy triggered millions to migrate to Signal and Telegram. Meta later had to clarify the update and push back timelines.
This time, the company appears more prepared, presenting the ad rollout as a logical extension of the existing Channel and Status features, not an invasion of private space.
Still, with global digital ad spending expected to surpass $700 billion this year, it’s clear that WhatsApp is no longer the outlier in Meta’s family of apps. The curtain has been lifted. Monetization has officially begun.
The only question is: will users accept it?
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The Pros and Cons of WhatsApp Ads
Benefits for Businesses and Creators
- Exceptional Engagement: WhatsApp messages enjoy open rates as high as 98%, significantly outperforming email averages, which sit around 21% (Inspire Digital).
- Real-Time Communication: With “Click-to-WhatsApp” ads, users can engage directly with businesses in chat, improving conversion potential (BotPenguin).
- Lower Cost and Higher ROI: WhatsApp ads typically require lower budgets compared to traditional channels while delivering measurable outcomes (BotPenguin).
- Multi-Format Support: Businesses can promote their offerings through catalogs, videos, images, or PDFs—suitable for sectors like retail, hospitality, and education.
- New Revenue for Creators: Channel Subscriptions provide monetization options, enabling creators to earn directly from their content (Business Insider).
Key Concerns
- Privacy Questions: Although WhatsApp states that no personal chats or calls will be used for ad targeting, some users remain skeptical of Meta’s long-term data intentions (AP News).
- User Resistance: Even though ads appear only in the Updates tab, previous controversies (e.g., the 2021 privacy policy backlash) show that users may still push back against any commercialization (Business Insider).
- Limited Targeting: Currently, ads are based on broad data—such as country, language, or followed channels—potentially limiting micro-targeting for niche advertisers.
- Brand Dilution Risk: A commercial experience could erode WhatsApp’s core image as a secure, private messaging platform.
How to Create WhatsApp Ads
Using the WhatsApp Business App
- Download WhatsApp Business and go to Settings → Advertise.
- Choose content (e.g., a catalog item or Status) to promote.
- Tap Continue to Facebook to enter ad details: audience, budget, and campaign duration.
- Submit for Meta’s approval and track performance via the connected dashboard.
Using Meta Ads Manager
- Choose Engagement or Leads as your campaign objective.
- Set “Send WhatsApp message” as your Call-to-Action.
- Connect your WhatsApp Business number.
- Upload your ad creative, define targeting settings, and launch the campaign.
This method is recommended for larger campaigns using Meta’s ecosystem to integrate with Instagram, Facebook, and WhatsApp.
WhatsApp Ads vs Telegram Ads: A Feature Comparison
Feature | WhatsApp Ads | Telegram Ads |
---|---|---|
Encryption | End-to-end by default for all messages and media | Only in Secret Chats; standard chats use cloud-based storage |
Privacy/Data Usage | Limited metadata (location, language, subscriptions) | Minimal data use; no personal targeting by default |
Ad Formats | Status ads, promoted Channels, subscription content | Sponsored messages in public channels |
Business Ecosystem | Catalogs, click-to-chat, API integration, CRM tools | Bots, open-source APIs, fewer ad automation options |
User Base | ~3 billion global users | ~1 billion users worldwide |
Why Businesses Might Prefer WhatsApp
- A broader user base and universal phone authentication
- Full encryption and Meta-backed business infrastructure
- Integrated ad, catalog, and messaging tools in one ecosystem
When Telegram Might Be the Better Choice
- Superior privacy for politically sensitive regions
- Flexible automation via bots and scripts
- Ad presence is less intrusive, with more user control
Why WhatsApp Ads Could Dominate the Messaging Economy
- Scalability: WhatsApp’s 3 billion+ users provide unmatched exposure for global brands (Wikipedia).
- Personalization Without Intrusion: Ads appear outside personal chats, maintaining user trust while enabling intelligent targeting.
- Business-Centric Features: WhatsApp’s API, catalogs, and CRM integrations allow businesses to build entire sales funnels inside the app.
- Monetization for Creators: With subscriptions and promoted content, creators now have a reason to build large audiences on WhatsApp.
What’s Next for WhatsApp?
- Advanced Analytics: Channels will likely gain dashboards showing engagement, ad performance, and subscriber insights.
- Smarter Targeting: Interest-based ad targeting may be introduced as user behavior data becomes available (within privacy bounds).
- AI Integration: Meta AI may offer creative optimization, campaign forecasting, and smart replies.
- Premium Models: WhatsApp could offer an ad-free experience for paying users or businesses.
- Regulatory Scrutiny: As Meta monetizes more data, expect regulators in the EU, Africa, and India to closely monitor privacy practices.
What do we think about WhatsApp Ads?
WhatsApp’s entry into the advertising world marks a strategic pivot for the platform and its parent company, Meta. With new tools like Status ads, paid subscriptions, and promoted Channels, WhatsApp is no longer just a private chat app—it’s becoming a full-fledged business and content platform.
While concerns over privacy and commercialization remain valid, the platform’s balance between encryption, reach, and monetization opportunities gives it a strong edge, especially compared to rivals like Telegram. For businesses and creators ready to tap into high-engagement, direct-to-consumer communication, WhatsApp ads offer a timely opportunity.
The future of messaging isn’t just about conversation anymore—it’s about connection, commerce, and content.
Editor’s Note: This story is developing. Kampala Edge Times will continue to monitor feedback, rollouts, and any changes to WhatsApp’s ad policies.